State Farm® Insurance Agent Matt Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Taheem Ruffin
January 9, 2025
5
out of
5
rating by Taheem Ruffin
"Well informative and helpful 10 stars if I could"
We responded:
"Taheem, I appreciate your loyalty to State Farm through these tough times in the insurance world. You are a 10-star customer! We are always just a call away! -Matt Martin: State Farm Agent. Simsbury, CT"
Karina_ K
December 18, 2024
5
out of
5
rating by Karina_ K
"Matthew has been a true pleasure to work with regarding my new policy change. He was very informative, patient, and personable. Not only did he find me a great rate, but his consistent effort to look for deeper discounts during these difficult economic times made me feel like I was in the right hands. Thank you Matt for making something that is normally a tedious task a quick, simple, and satisfying process! I will definitely continue to recommend Matthew to anyone looking for great coverage. Keep up the good work!"
We responded:
"Karina, Thank you so much for your wonderful review! We're thrilled to hear that your experience getting insurance set up was a positive one. We appreciate your recommendations and look forward to assisting you and anyone you send our way in the future. Thanks again for your kind words! -Matt Martin: State Farm Agent: Simsbury, CT "
Bj Beck
December 13, 2024
5
out of
5
rating by Bj Beck
"I am always pleased with the service provided by Matt. He is very cortious and attentive. Any changes or requests he is on top of them and handles them in a timely manner. I have recommended him for a representative to my family and friends. It is a pleasure too work with him at State Insurance."
We responded:
"Hey Richard, Thank you for the great review and for putting your trust in my agency. We always look to put customer service first! We appreciate you passing along the good word! -Matt Martin: State Farm Agent. Simsbury, CT"
Alyssa Boucher
December 12, 2024
5
out of
5
rating by Alyssa Boucher
"I spoke with Matt on the phone to go over my coverage, he was great! He took the time to explain what everything meant and how I was protected by State Farm. We made some changes to adjust to my current needs. Super helpful, would def recommend!"
We responded:
"Alyssa, Thanks for the great review! Ensuring you know what your coverages do is a big part of what we do! I am happy we were able to take the time to adjust your policy to fit your current needs. -Matt Martin: State Farm Agent. Simsbury, CT"
Zx14fatboy
December 7, 2024
5
out of
5
rating by Zx14fatboy
"It was easy to set up new policies for both home and auto, and I am saving money on both policies. I highly recommend them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Matt Martin: State Farm agent, Simsbury, CT 06070"
Yankee
December 6, 2024
5
out of
5
rating by Yankee
"Recently went over my policy with Matt, he took the time to explain everything and answer all of the questions I had even the weird ones. Very polite and respectful, and I was happy to learn that I am covered more but paying less than my last plan before I switched. Switched a couple years ago and still happy I did :)"
We responded:
"Shannon, Thank you for the review! I am happy to hear that our discussion has given you the confidence to truly understand how your policies work! We appreciate your business. Don't hesitate to reach out with other questions... even the weird ones! -Matt Martin: State Farm Insurance Agent. Simsbury, CT 06070"
Tariq Alexander
November 25, 2024
5
out of
5
rating by Tariq Alexander
"Best insurance agent I ever worked with hands down I won’t be leaving anytime soon"
We responded:
"Tariq, Thanks for the great review! I appreciate being able to help you with your insurance needs! We take customer service very seriously over here and look forward to being your agent for many years to come! -Matt Martin: State Farm Agent. Simsbury, CT 06070"
Eric Wallace
November 19, 2024
5
out of
5
rating by Eric Wallace
"I have been a State Farm client all my life. I know I can rely on the company to be there when I need them. In a world of online shopping and 'best price' is all that matters, it is refreshing and reassuring to meet in person with a representative of an organization that still believes in customer service, reviewing your requirements and providing coverage based on your needs. I have worked with Matt's office since 2017 when I moved to Connecticut. I met with him soon after he took over the territory and again recently as part of an annual review process to ensure my policies and liability coverage still aligned with my circumstances. Whenever I have a question, the office staff are eager to help, extremely knowledgeable and follow up promptly via phone or email. I highly recommend Matt Martin and State Farm for all of your insurance needs."
We responded:
"Eric, Thank you for your great review! We work extremely hard to make sure everyone we work with is properly protected against those "what ifs." I am glad we were able to assist you in securing coverage that met your needs and give you confidence knowing everything you have worked so hard to accumulate up to this point, is protected! Customer service is the foundation of our office, and we appreciate you shouting that out! As always, we are here for you whenever you need us! -Matt Martin: State Farm Agent. Simsbury, CT"
Agata Tesmer
November 13, 2024
5
out of
5
rating by Agata Tesmer
"First of all I want to say thank you so much for always taking care of me and my family! Jassy you are absolutely the best! You always have a kind words for me and most importantly you always listen! We have been a client of yours for many years now it’s because of you! Great service, fantastic price and excellent customer care! Thank you Jassy Diwan for all you do!"
We responded:
"Agata, Thank you so much for your heartfelt review! We truly appreciate your kind words and are thrilled to hear that Jassy has made such a positive impact on your experience with us. It's wonderful to know that her attentive service and genuine care have made a difference for you and your family over the years. We're committed to providing excellent service and ensuring our clients feel valued, and it’s feedback like yours that motivates us to keep striving for excellence. Thank you for being a loyal client—we look forward to continuing to serve you! -Matt Martin: State Farm Agent. Simsbury, CT"
Michael Martin
November 12, 2024
5
out of
5
rating by Michael Martin
"Matt made the whole process of buying a new truck to replace an older vehicle simple, quick and painless. We have been vehicle and homeowner insurance clients for nearly a year now and have been very pleased with the service and rates we receive after switching our insurance needs over to Matt and his State Farm Agency. Do yourself a favor and give them a shot."
We responded:
"Thank you, Michael, for putting your trust in my agenct! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Matt Martin: State Farm Insurance Agent. Simsbury, CT"
Joan Green
October 16, 2024
5
out of
5
rating by Joan Green
"After my premium went up, I decided to get a few quotes from other car insurance companies and, much to my surprise, learned that State Farm was charging me LESS than the companies I contacted. Needless to say, I am now happy that I chose State Farm as my insurer and am no longer upset about the rate increase."
We responded:
"Joan, Thank you for your 5-star review! We understand how tough premium increases have been on everyone, and I am glad that we are still able to offer you a competitive rate. We appreciate the opportunity to be your local agent and help with all of your insurance needs! -Matt Martin- State Farm Insurance Agent, Simsbury, CT"
Hilary Discotto
October 15, 2024
5
out of
5
rating by Hilary Discotto
"I am thrilled with the folks at this office, in particular Robert. What a professional! I am a complete pain, but he's taken care of me quickly while answering my questions. I feel very comfortable with them. I don't think I have ever had such a good experience with an insurance company."
We responded:
"Hilary, Thank you for your kind words! It's our mission to make the insurance experience stand out from the rest. I am pleased that Robert was able to assist you with your home and auto insurance needs! We appreciate your business and are always just a phone call, text or email away! -Matt Martin- State Farm Insurance Agent, Simsbury, CT"
Paige Sullivan
October 7, 2024
5
out of
5
rating by Paige Sullivan
"Also so professional, responsible and attentive!"
We responded:
"Paige, Thank you so much for the great 5-star review! We pride ourselves on our ability to provide top-notch customer service! I am glad we were able to make switching your insurance policy to your new vehicle purchase a smooth process! If you ever need assistance or have any questions, please don’t hesitate to reach out. We're always here to help! - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Leslie Rodriguez
September 25, 2024
5
out of
5
rating by Leslie Rodriguez
"I reached out to Matt’s office for business insurance and Sandie was a God sent. She helped with everything, she went above and beyond to cover everything we needed while being transparent. She even got us a better auto and home insurance rate. I can’t recommend them enough. Thank you so much."
We responded:
"Leslie, thank you for your wonderful review! I'm so happy to hear that Sandie was able to assist you with your business insurance needs and even find better rates for your auto and home insurance. Our team strives to provide transparent and comprehensive service, and it's great to know Sandie went above and beyond for you. We truly appreciate your recommendation and are here for any future needs or questions you may have. - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Maritza Cortes
September 24, 2024
5
out of
5
rating by Maritza Cortes
"I have talked to Jassy. She is awesome to talk to Jassy explain everything with detail. I always call her for any questions. In if she’s Busy she calls me back. I’m grateful Thank you 😊."
We responded:
"Maritza, thank you for your wonderful review! I'm glad to hear that Jassy has been able to assist you so effectively and provide detailed explanations. It's great to know she’s been responsive and helpful with your questions. We appreciate your trust and are always here to help! - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
王瑞琪
September 9, 2024
5
out of
5
rating by 王瑞琪
"The agent is very patient. Such a wonderful experiment."
We responded:
"Thank you for your kind words! I'm glad you had a wonderful experience and found our service patient. If you need any further assistance, feel free to reach out. - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Luis Soto
September 7, 2024
5
out of
5
rating by Luis Soto
"I have a chance to talk with Jassi about and billing issue and she solved in a easy and efficient way, thx."
We responded:
"Luis, thank you for your review! I'm glad Jassy could assist you with your billing issue efficiently. We appreciate your feedback and are here for any future needs. - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Danielle Wimbish
August 15, 2024
5
out of
5
rating by Danielle Wimbish
"Tyler was great with getting me a better quote for auto and renters insurance very nice."
We responded:
"Thanks, Danielle, for the awesome review! I'm glad Tyler could help you get a better quote for your auto and renters insurance. He's a valuable part of our team. If you need anything else, feel free to reach out. - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Tobey Franco
August 9, 2024
5
out of
5
rating by Tobey Franco
"So far so goid. Sandi is awesome to deal with."
We responded:
"Hey Tobey, Thanks for the awesome review! I'm glad you're having a good experience so far. Sandi is indeed great to work with! If you need anything else, we're here to help. - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Chris Beckett
August 9, 2024
5
out of
5
rating by Chris Beckett
"Always a good experience at the local State Farm agency. Matt from state farm was very helpful finding me a plan that worked for my business."
We responded:
"Hey Chris, thanks a lot for the awesome review! I'm really glad I could help you find a plan that works for your business. If you ever need anything else, feel free to reach out! - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Julie Cokotis
August 8, 2024
5
out of
5
rating by Julie Cokotis
"Sandie has been incredible to work with. She is so personable, professional, and extremely knowledgeable in all things insurance! I know we are in excellent hands with her & the team!"
We responded:
"Hey Julie, Thanks a lot for your awesome review! I'm really happy to hear that Sandie has been so helpful and knowledgeable. We’re glad you feel in excellent hands with our team. If you ever need anything else, just let us know! - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Dasher Slasher
August 8, 2024
5
out of
5
rating by Dasher Slasher
"I recently had the most incredible customer service experience at my local State Farm office, and I cannot express enough how happy and satisfied I am with the exceptional level of service I received. I had the pleasure of being assisted by Tyler, a sales representative who went above and beyond to help me resolve an issue, despite not being in the customer service department. Tyler's dedication and determination to assist me were truly remarkable. He utilized every resource available and exhausted all options to ensure that I was properly taken care of. What impressed me the most was his willingness to help me with a technology-related problem, even though I am an 82-year-old man who has never been comfortable with phones and new technology. For the past three days, Tyler dedicated his time to patiently teach me how to use my phone and become more familiar with new technology. He also showed me how to install the Drive Safe and Save module, which can save me up to 30% off my auto insurance rates. His ability to communicate and teach in such an adaptable and universal manner made it easy for me to understand everything he was saying. Tyler's approach to teaching was tailored to my way of thinking, making it effortless for me to grasp the concepts he was explaining. His patience, kindness, and genuine care for my understanding made the learning process enjoyable and stress-free. It is rare to find someone who can effectively adapt their communication style to suit the needs of others, and Tyler truly excelled in this area. I cannot emphasize enough the amount of time and effort Tyler invested in sitting down with me for more than one day. This level of commitment truly demonstrates that the State Farm office I visited puts a face behind their name. Their dedication to providing exceptional customer service is evident in their willingness to go the extra mile. Like a good neighbor, State Farm truly is there. I am grateful to Tyler and everyone at Matt Martin's State Farm office for making me feel confident and empowered. Not only did they solve my problem, but they also equipped me with newfound knowledge about ever-changing technology. Thanks to their extraordinary service, I feel a few years younger and more capable. I highly recommend the State Farm office and specifically commend Tyler for his outstanding customer service, patience, and dedication. If you are in need of assistance, I guarantee you will be in excellent hands with this remarkable team. Thank you, Tyler, and the entire staff at Matt Martin's State Farm office for making a positive impact on my life. Your commitment to customer satisfaction is truly commendable, and I am forever grateful for your assistance. Sincerely, Allen R."
We responded:
"Hi Allen! Thank you so much for your heartfelt review. I am truly grateful for your kind words and I’m happy to hear about your positive experience with Tyler and our team! Tyler’s dedication and commitment to ensuring you felt confident and empowered with new technology is a testament to the level of service we strive to provide every day. I’m so happy that you felt supported and valued, and I’m especially happy that Tyler was able to make such a meaningful impact. Your satisfaction is our top priority, and your feedback reaffirms our efforts to go the extra mile for our customers. Thank you for recommending us, and for allowing us to be your "good neighbor." We look forward to continuing to serve you in the future!"
David Zielinski
July 25, 2024
5
out of
5
rating by David Zielinski
"My insurance agent Sandie was AWESOME! She had everything done when I called to start my policy, and I was able to save some money. Thank you Sandie!"
We responded:
"Hey David, Thanks a bunch for the awesome review! I'm so glad Sandie could help you get started with your policy and save you some money! She's a fantastic part of our team. If you need anything else, we're here for you! - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Stacey Chamberlain
July 17, 2024
5
out of
5
rating by Stacey Chamberlain
"Matt and his team are amazing. Answer any and all questions happily and efficiently. And works hard to find the best rates around. Great team"
We responded:
"Hi, Stacey! Thank you so much for letting us know that you had a great experience with our team. We always strive to answer all questions efficiently and find the best rates for our clients. If you ever need anything else, we're here for you! - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Emily Bocompani
July 2, 2024
5
out of
5
rating by Emily Bocompani
"Everyone in this office is great! They give such thorough feedback and are so helpful! I always feel so much more educated on ins after speaking with Jazzy !😄"
We responded:
"Thank you, Emily! We're thrilled to hear you found Jassy so helpful and informative! We're glad to have provided you with thorough feedback on insurance. If you have any more questions, feel free to reach out anytime! - Matt Martin, State Farm Insurance Agent, Simsbury, CT"