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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of 王瑞琪

王瑞琪

September 9, 2024

5  out of  5
rating by 王瑞琪
"The agent is very patient. Such a wonderful experiment."
We responded:
"Thank you for your kind words! I'm glad you had a wonderful experience and found our service patient. If you need any further assistance, feel free to reach out. - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
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Luis Soto

September 7, 2024

5  out of  5
rating by Luis Soto
"I have a chance to talk with Jassi about and billing issue and she solved in a easy and efficient way, thx."
We responded:
"Luis, thank you for your review! I'm glad Jassi could assist you with your billing issue efficiently. We appreciate your feedback and are here for any future needs. - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
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Danielle Wimbish

August 15, 2024

5  out of  5
rating by Danielle Wimbish
"Tyler was great with getting me a better quote for auto and renters insurance very nice."
We responded:
"Thanks, Danielle, for the awesome review! I'm glad Tyler could help you get a better quote for your auto and renters insurance. He's a valuable part of our team. If you need anything else, feel free to reach out. - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
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Tobey Franco

August 9, 2024

5  out of  5
rating by Tobey Franco
"So far so goid. Sandi is awesome to deal with."
We responded:
"Hey Tobey, Thanks for the awesome review! I'm glad you're having a good experience so far. Sandi is indeed great to work with! If you need anything else, we're here to help. - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
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Chris Beckett

August 9, 2024

5  out of  5
rating by Chris Beckett
"Always a good experience at the local State Farm agency. Matt from state farm was very helpful finding me a plan that worked for my business."
We responded:
"Hey Chris, thanks a lot for the awesome review! I'm really glad I could help you find a plan that works for your business. If you ever need anything else, feel free to reach out! - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
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Julie Cokotis

August 8, 2024

5  out of  5
rating by Julie Cokotis
"Sandie has been incredible to work with. She is so personable, professional, and extremely knowledgeable in all things insurance! I know we are in excellent hands with her & the team!"
We responded:
"Hey Julie, Thanks a lot for your awesome review! I'm really happy to hear that Sandie has been so helpful and knowledgeable. We’re glad you feel in excellent hands with our team. If you ever need anything else, just let us know! - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
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Dasher Slasher

August 8, 2024

5  out of  5
rating by Dasher Slasher
"I recently had the most incredible customer service experience at my local State Farm office, and I cannot express enough how happy and satisfied I am with the exceptional level of service I received. I had the pleasure of being assisted by Tyler, a sales representative who went above and beyond to help me resolve an issue, despite not being in the customer service department. Tyler's dedication and determination to assist me were truly remarkable. He utilized every resource available and exhausted all options to ensure that I was properly taken care of. What impressed me the most was his willingness to help me with a technology-related problem, even though I am an 82-year-old man who has never been comfortable with phones and new technology. For the past three days, Tyler dedicated his time to patiently teach me how to use my phone and become more familiar with new technology. He also showed me how to install the Drive Safe and Save module, which can save me up to 30% off my auto insurance rates. His ability to communicate and teach in such an adaptable and universal manner made it easy for me to understand everything he was saying. Tyler's approach to teaching was tailored to my way of thinking, making it effortless for me to grasp the concepts he was explaining. His patience, kindness, and genuine care for my understanding made the learning process enjoyable and stress-free. It is rare to find someone who can effectively adapt their communication style to suit the needs of others, and Tyler truly excelled in this area. I cannot emphasize enough the amount of time and effort Tyler invested in sitting down with me for more than one day. This level of commitment truly demonstrates that the State Farm office I visited puts a face behind their name. Their dedication to providing exceptional customer service is evident in their willingness to go the extra mile. Like a good neighbor, State Farm truly is there. I am grateful to Tyler and everyone at Matt Martin's State Farm office for making me feel confident and empowered. Not only did they solve my problem, but they also equipped me with newfound knowledge about ever-changing technology. Thanks to their extraordinary service, I feel a few years younger and more capable. I highly recommend the State Farm office and specifically commend Tyler for his outstanding customer service, patience, and dedication. If you are in need of assistance, I guarantee you will be in excellent hands with this remarkable team. Thank you, Tyler, and the entire staff at Matt Martin's State Farm office for making a positive impact on my life. Your commitment to customer satisfaction is truly commendable, and I am forever grateful for your assistance. Sincerely, Allen R."
We responded:
"Hi Allen! Thank you so much for your heartfelt review. I am truly grateful for your kind words and I’m happy to hear about your positive experience with Tyler and our team! Tyler’s dedication and commitment to ensuring you felt confident and empowered with new technology is a testament to the level of service we strive to provide every day. I’m so happy that you felt supported and valued, and I’m especially happy that Tyler was able to make such a meaningful impact. Your satisfaction is our top priority, and your feedback reaffirms our efforts to go the extra mile for our customers. Thank you for recommending us, and for allowing us to be your "good neighbor." We look forward to continuing to serve you in the future!"
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David Zielinski

July 25, 2024

5  out of  5
rating by David Zielinski
"My insurance agent Sandie was AWESOME! She had everything done when I called to start my policy, and I was able to save some money. Thank you Sandie!"
We responded:
"Hey David, Thanks a bunch for the awesome review! I'm so glad Sandie could help you get started with your policy and save you some money! She's a fantastic part of our team. If you need anything else, we're here for you! - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
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Stacey Chamberlain

July 17, 2024

5  out of  5
rating by Stacey Chamberlain
"Matt and his team are amazing. Answer any and all questions happily and efficiently. And works hard to find the best rates around. Great team"
We responded:
"Hi, Stacey! Thank you so much for letting us know that you had a great experience with our team. We always strive to answer all questions efficiently and find the best rates for our clients. If you ever need anything else, we're here for you! - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
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Emily Bocompani

July 2, 2024

5  out of  5
rating by Emily Bocompani
"Everyone in this office is great! They give such thorough feedback and are so helpful! I always feel so much more educated on ins after speaking with Jazzy !😄"
We responded:
"Thank you, Emily! We're thrilled to hear you found Jassy so helpful and informative! We're glad to have provided you with thorough feedback on insurance. If you have any more questions, feel free to reach out anytime! - Matt Martin, State Farm Insurance Agent, Simsbury, CT"
Profile photo of Jeffrey Perry

Jeffrey Perry

June 27, 2024

5  out of  5
rating by Jeffrey Perry
"Great Service made a long hard processes very smooth and easy"
We responded:
"Jeffrey, I'm thrilled to hear that we made your insurance process smooth and easy! Our team is pleased to have provided you with great service. We're grateful for your positive feedback and look forward to assisting you further. -Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Profile photo of Karen Hackbarth

Karen Hackbarth

June 26, 2024

5  out of  5
rating by Karen Hackbarth
"From my experience with this team of agents , I have had the greatest results. All are very knowledgeable and go the extra mile to get the best results in your favor. Jassy Diwali has helped me and explains all aspects to you so that you understand. I’ve looked at other insurance and choose to stay with this State Farm Agency!! KH"
We responded:
"Karen, I'm happy that you had such a positive experience with our team, especially with Jassy! We are grateful for your kind words. If you ever need anything in the future, please don't hesitate to reach out! - Matt Martin, State Farm Insurance Agent, Simsbury, CT"
Profile photo of Jason Martin

Jason Martin

June 25, 2024

5  out of  5
rating by Jason Martin
"Matt and State Farm have been the best company I've had the opportunity to be insured by. Matt is committed to excellence and is very personable and easy to talk to. I would recommend his efforts to anyone."
We responded:
"Thank you, Jason, for your glowing review! I'm pleased to hear you found my service excellent and personable. I'm grateful for your recommendation and look forward to assisting you further with your insurance needs. - Matt Martin, State Farm Insurance Agent, Simsbury, CT"
Profile photo of Sameer Diwan

Sameer Diwan

June 24, 2024

5  out of  5
rating by Sameer Diwan
"Very professional and nice team to work with."
We responded:
"Sameer, I'm pleased to hear you found our team very professional and nice to work with! Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thanks for choosing our office! - Matt Martin, State Farm Insurance Agent, Simsbury, CT"
Profile photo of Jodi McGrath

Jodi McGrath

June 14, 2024

5  out of  5
rating by Jodi McGrath
"Matt and his team have made the shopping around process more of a cut and dry, easy decision for me to make! There attention to detail and getting to know there client has made it impossible for me to not switch to working with Matt! The team gets to know the needs of their clientele while working with them to assess the individual needs of each person interaction they have! Wouldn’t recommend somebody more than Matt and his wonderful team!"
We responded:
"Jodi, I'm thrilled that you found our team's attention to detail and personalized service so valuable! We're pleased to have made your insurance decision easier and are grateful for your recommendation. If you ever need assistance in the future, please don't hesitate to reach out. - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Profile photo of Kari Gotberg

Kari Gotberg

May 29, 2024

5  out of  5
rating by Kari Gotberg
"Matt and is team were wonderful to work with! Always professional, kind, and definitely know what they are doing. Highly recommend!!!"
We responded:
"Kari, your recommendation is greatly appreciated! I'm pleased to hear that our team provided professional and knowledgeable service. We are grateful for your kind words and look forward to assisting you with your insurance needs in the future! - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Profile photo of Becky G.

Becky G.

May 24, 2024

5  out of  5
rating by Becky G.
"Matt and his team are knowledgeable and kind insurance professionals. That's why they take care of insuring our most valuable assets. Also, if you need something notarized, Matt's your guy. I'm very glad to have them in Simsbury. They are an asset to our community."
We responded:
"Becky, your 5-star review is greatly appreciated! I'm pleased to hear that you find our team knowledgeable and kind, and that we have been able to assist you with insuring your valuable assets. Thank you for recognizing our notary services as well. We are grateful to be a part of the Simsbury community and look forward to assisting you further in the future! - Matt Martin, State Farm Insurance Agent, Simsbury, CT"
Profile photo of Meghan Collins Marco

Meghan Collins Marco

May 1, 2024

5  out of  5
rating by Meghan Collins Marco
"Matt Martin has changed my experience with insurance. It’s the first time in my life I have a relationship with my agent and my husband and I have found his advice and guidance so helpful!"
We responded:
"Meghan, we're thrilled to hear that you've had such a positive experience with our office! At State Farm, we strive to build strong relationships with our clients and provide personalized advice and guidance to meet their insurance needs. We understand that having a trusted agent can make all the difference when it comes to navigating the complexities of insurance. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help! - Matt Martin - State Farm Insurance Agent"
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Mark Lars

April 29, 2024

5  out of  5
rating by Mark Lars
"Off to a great start!"
We responded:
"Mark, thank you! We appreciate your trust in us to take care of your insurance policies. - Matt Martin - State Farm Insurance Agent"
Profile photo of Kate Spoto

Kate Spoto

March 22, 2024

4  out of  5
rating by Kate Spoto
"Matt's assistant, Jassy, is very knowledgeable, competent, and friendly. She's always a pleasure to work with."
We responded:
"Thank you for your positive feedback, Kate! We are delighted to hear that Jassy's knowledge, competence, and friendliness have made your experience with our team a pleasant one. - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Profile photo of Nicole Lavietes

Nicole Lavietes

March 13, 2024

5  out of  5
rating by Nicole Lavietes
"Very professional service, great rates for awesome coverage, and live people to speak with. Could not ask for or imagine any company providing more personal service. They deserve 10 stars!!!!"
We responded:
"Nicole, we are thrilled to hear about your positive experience with our professional service, great rates, and awesome coverage. Providing personal service is a top priority for our team, and we are grateful for your kind words. Thank you for choosing us for your insurance needs! - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Profile photo of Vraj Patel

Vraj Patel

March 12, 2024

5  out of  5
rating by Vraj Patel
"Very kind and helpful!"
We responded:
"Vraj, we are thrilled to hear that you found our team to be kind and helpful! Providing excellent service is our top priority, and we appreciate your positive feedback. Thank you for choosing us to assist with your insurance needs. - Matt Martin - State Farm Insurance Agent, Simsbury, CT"
Profile photo of Emily Walsh

Emily Walsh

March 2, 2024

5  out of  5
rating by Emily Walsh
"Very professional"
We responded:
"We love seeing five-stars, Emily! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Carmelo Aresco

Carmelo Aresco

February 23, 2024

5  out of  5
rating by Carmelo Aresco
"Sandie was very friendly and thorough. She listened to me and made she understood what my insurance needs and goals were. She also has a great sense of humor. Matt was the same when I committed to them. Overall a great experience and I look forward to working with them for years to come!"
We responded:
"Carmelo, thank you so much for sharing your wonderful experience with Sandie and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Profile photo of Karlos Llorens

Karlos Llorens

January 25, 2024

5  out of  5
rating by Karlos Llorens
"Very professional very helpful recommend them 100%"
We responded:
"Karlos, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."