Reviews
State Farm® Agent Matt Martin
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Beverly Seeley
November 12, 2026
"What a wonderful insurance group. Matt was thoughtful and I always felt he was giving me the best he could give. I felt he and Jeanette wanted my business and they want to keep it."
We responded:
"Beverly,
Thank you so much for the kind words. I truly appreciate your trust in our office. We always want our customers to feel valued and confident that we have their best interests in mind. We're grateful to have earned your business and look forward to being here for you for years to come!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Mezan ONeal
October 13, 2026
"Exceptional service"
We responded:
"Thank you so much for the 5-star review, Mezan! We're glad to hear you had an exceptional experience with our team. Providing great service is something we take pride in at Matt Martin State Farm, and we truly appreciate you taking the time to share your feedback. Thank you for trusting us with your insurance needs!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Katie DeBrosse
October 5, 2026
"Amazing customer service! Matt and Jeanette were so kind and welcoming. I definitely feel that Matt and his team have your best interest at heart. Can’t recommend enough!"
We responded:
"Katie,
Thank you so much for the kind words and 5-star review! Our goal is always to make people feel welcome, answer their questions, and help them feel confident about their coverage. We’re grateful for your recommendation and for trusting our team!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Brad Even
October 2, 2026
"Jeanette was extremely helpful throughout my time working with her and the team. She was able to answer all questions, provide advice, and ultimately understood when I decided to go with another carrier. Although I did not choose to use State Farm for my auto insurance, I will be sure to reach out at my next renewal."
We responded:
"Brad,
Thank you so much for the kind review! We’re glad to hear Jeanette was helpful throughout the process and made sure all of your questions were answered. While we would have loved to earn your auto insurance business this time around, we completely understand that the right fit is different for everyone. We truly appreciate the opportunity to work with you and look forward to reconnecting at your next renewal!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Mark
September 18, 2026
"If you’re looking for an Insurance Agent with great service, communication and follow thru I would highly recommend Matt Martin State Farm Insurance.
I recently purchased a new Honda where I needed a very quick turn around of insurance and documentation. A phone call to Jeanette, the Customer Service Representative was all that was needed. She handled all of the paperwork including communicating directly with the Honda dealer. This was all done in one afternoon without me being involved. Talk about a capacity builder. Again, great service and a team you enjoy dealing with is what I look for in an Insurance Agent."
We responded:
"Mark,
Thank you so much for the thoughtful review and recommendation! We know purchasing a new vehicle can come with a lot of moving pieces, so we’re glad Jeanette was able to make the insurance side of things quick and easy for you.
We take a lot of pride in providing great communication, follow-through, and service that makes life a little easier for our customers. I’ll be sure to share your kind words with Jeanette. We truly appreciate your trust in our team and look forward to being here whenever you need us!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Joseph Andusko
September 4, 2026
"I needed renter’s insurance for my daughter. We live in another state and all of our insurance is with a different company which isn’t licensed in Connecticut. I reached out to Matt Martin’s State Farm office randomly and I’m really glad I did. I was treated as if I were a long-standing customer. He and his staff were extremely helpful, polite and respectful on the phone, even when he had to cancel and redo the policy because I initially provided him with an incorrect address. He reviewed all the options, answered all my questions, got back to me very quickly and really provided excellent service, especially considering this is only for a temporary inexpensive policy. Too-notch service, recommended without reservation!!"
We responded:
"Joe,
Thank you so much for taking the time to leave such a thoughtful review! We truly appreciate you trusting our office to help with your daughter’s renters insurance here in Connecticut. Whether someone has been with us for years or is working with us for a short-term policy, our goal is always to provide the same level of care, attention, and service.
I’m glad we were able to make the process easy, even with the address change along the way. It was a pleasure working with you, and we appreciate the recommendation. Best wishes to your daughter during her time here in Connecticut!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Joseph Reali
September 2, 2026
"Great service, great people great product and great price. Thank You"
We responded:
"Hey Joseph,
Thanks for the great review! I am glad you have had great experiences with our office and we look forward to ensuring all future interactions are the same! Don't hesitate to reach out if you ever need anything!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
C Jackson
August 28, 2026
"For the second summer in a row, a big thank you to everyone in the State Farm office of Matt Martins.
Robert Bayruns and Jeanette Downie were extremely polite, professional, and helpful, when I contacted the Simsbury office about a renters insurance policy. I do not live in CT but needed a minimal policy for three months to cover my daughter’s short-term lease during her internship in Bloomfield each of the past two summers.
Despite the short duration of the policy and tiny amount of premiums involved, Robert and Jeanette nonetheless delivered friendly, excellent customer service and quick, stress-free issuance and billing.
If Robert and Jeanette at Matt Martin’s State Farm office provide such great service for an out-of-stater on a short-term policy, I feel certain they deliver truly great service for local long-term customers."
We responded:
"Chris,
Thank you for the great update to your review! I’m very glad to hear you’ve continued to have a positive experience with our office. Regardless of the type of policy, the premium involved, or where you live, our goal is to provide every customer with the same level of personal attention, responsiveness, and service.
We truly appreciate your continued trust in our office!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Eliza So
August 24, 2026
"Matt and Jeanette are super helpful and friendly. I appreciate that they answer all my questions and don’t give me another number to call, like other companies I’ve had."
We responded:
"Erin,
Thank you so much for the kind words! We’re glad Jeanette and I have been able to make things easy and answer your questions directly. We believe you should be able to call our office and talk to people who know you and your policies, not get passed around from one phone number to another. We really appreciate you trusting our team!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Chantele Goshine
July 23, 2026
"Exceptional customer service is becoming harder to find, which is why I felt compelled to leave this review.
From the moment we spoke, he treated me with genuine kindness, patience, and professionalism. Insurance can be overwhelming, but he never made me feel like I was asking too many questions. Instead, he took the time to carefully walk me through both my auto and renters insurance policies, explaining everything in detail until I fully understood my coverage and felt confident in my decisions.
What impressed me most wasn’t just how knowledgeable he was, but how much he genuinely cared about making sure I left the conversation feeling informed instead of confused. I never felt rushed, pressured, or dismissed. Every concern I had was met with patience, honesty, and clear explanations.
It’s rare to come across someone who combines expertise with such outstanding customer service. If you’re looking for an insurance agent who truly puts his clients first, I wholeheartedly recommend him. He turned what I expected to be a stressful process into one that was smooth, reassuring, and even enjoyable.
Thank you Matt for going above and beyond. It’s clear that you take pride in what you do, and it absolutely shows."
We responded:
"Chantele,
Thank you so much for the incredible 5‑star review! I truly appreciate your kind words. I’m glad our conversation helped make your auto and renters coverage feel clear and confident—and that you never felt rushed, pressured, or dismissed.
It means a lot to know you felt cared for throughout the process. Thanks again for your trust, and I’m here anytime you need anything.
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Matt Blazer
July 23, 2026
"Excellent and personable service from the whole office."
We responded:
"Hey Matt,
It was a pleasure helping you get your auto and home insurance set up and happy to have saved you well over $1000 per year!
We take pride in ensuring top-tier customer service and I am glad that was your experience. Reach out anytime you need assistance!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
DAWN RAPOSA
May 28, 2026
"State Farm is very easy to manage and Jeannette is very helpful and super nice. She always helps me with whatever I need"
We responded:
"Dawn,
Thank you for the kind review! I’m glad to hear our office has made your insurance experience easy and that Jeanette has been so helpful and friendly. We truly appreciate your trust! Reach out any time.
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Andrew Shefrin
May 20, 2026
"I was involved in an accident that was not my fault.They handled it great at state farm.And i'm very happy that I have them, on the case from start to finish, it was a very smooth process. Andrew Shefrin"
We responded:
"Andy,
Thank you so much for the 5-star review! We’re really glad to hear that, even though the accident wasn’t your fault, you felt taken care of from start to finish. Our team at Matt Martin State Farm is committed to making the process as smooth and stress-free as possible. If you ever need anything, we’re here for you!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Connor
May 5, 2026
"Absolutely amazing service, quick, easy, and effortless and super nice people. Saved me an astronomical amount of money with zero headaches. Would recommend to anyone."
We responded:
"Connor,
Thank you for the wonderful 5-star review! We’re so happy we could make the process quick, easy, and stress-free—and that we were able to help you save a significant amount. Our team truly appreciates your kind words and recommendation. Thanks again for choosing our office!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Chelsea Wild
May 4, 2026
"I have been very happy with the high level of service I receive from this office. They explain things in detail and were very helpful when we had a claim last year."
We responded:
"Chelsea,
Thank you so much for your 5-star review! We’re glad to hear you’ve been very happy with the service you’ve received. Providing clear explanations and being there to help when you have a claim is exactly what we strive for. We truly appreciate your trust in our office—thank you again!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Paul D'Lubac
April 30, 2026
"Awesome service with quick response time and terrific rates. I am a long time customer and have been delighted with this agency for all my insurance needs"
We responded:
"Paul,
Thanks for the great review and thank you for being a long time customer! Don't hesitate to reach out if we can ever be of assistance!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Ray14061
April 30, 2026
"R.Jimemez
I had a great experience working with my insurance agent. The customer service was excellent—very professional, responsive, and easy to work with. They answered all my questions quickly and made the entire process smooth and stress-free. I was able to get my car insured in just minutes, which really impressed me. I highly recommend them to anyone looking for fast and reliable service!"
We responded:
"Hey Ray,
Thanks for the 5-star review. We pride ourselves on making the insurance experience simple and easy to understand. I am glad to hear the process was stress-free! If you have any friends or family who we could offer that same level of service to, please pass along our info!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
elizabeth wilfinger
April 29, 2026
"Thank you for making my car purchase so easy via my insurance transfer."
We responded:
"Elizabeth,
Thanks for the 5-star review and happy to hear that we were able to make your car buying experience that much easier! Call/text or email anytime and we will be ready to assist!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Stephanie Cleary
April 23, 2026
"Matt has been great to work with - he went over my policies and we brought my coverage to where it should be and he saved me a bit of money in the process!"
We responded:
"Stephanie,
Thank you for being a long-time valued customer! I am glad we were able to meet today to check-in on all your coverages. We are always a call or text away... reach out anytime!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Lisa Stefanich
April 13, 2026
"I have only been with State Farm for a couple months, but I’ve had nothing but great experiences first with an agent named Nancy and then today with Jeanette!
Both ladies were awesome. They took a ton of time to help me get my insurance switched over after being with liberty mutual
for years - Who I literally have nothing good to say about it all I only wish I had switched years ago.
Super knowledgeable
Super friendly
Super patient explaining things a couple different times when I didn’t understand
And very accessible for when i needed support !
are just some of the reasons why I love these guys never thought I would say I like dealing with insurance people, but I definitely feel that way now with StateFarm and this office !"
We responded:
"Hey Lisa,
Thanks for the kind words and I am happy to hear you have had great experiences with the office! We are here to make your insurance experience as easy and seamless as possible.
Don't hesitate to reach out with any additional questions and don't forget to tell your friends about us! :)
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Paxton Deeley
April 11, 2026
"Best experience I have ever had with an insurance agent! Matt always answers the phone if you have a question or a problem. Great customer service!"
We responded:
"Paxton,
Thank you for the great review. We do our best to make insurance easy and accessible. Reach out anytime!
Best,
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Ben Wantman
April 10, 2026
"I transferred a policy from out of state, and the process was quick and easy. Everyone involved was incredibly friendly and helpful. They have continued to be prompt and helpful when anything comes up"
We responded:
"Ben,
Thanks for the great review and I am happy transitioning to my office was a smooth process. Welcome to CT and don't hesitate to reach out with any questions!
Matt Martin, State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
Jonathan Way
March 31, 2026
"The entire Matt Martin Insurance is amazing. I’ve worked with Nancy & Jeanette and they were both super helpful and made switching insurance companies so easy! Not only did I save a bunch of money by switching to Matt Martin State Farm but I definitely leveled up with the customer service team!"
We responded:
"Jonathan,
Thank you for your great review! We do our best daily to provide these types of experiences! We look forward to serving you for years to come. Reach out anytime if we can be of assistance!
Best,
Matt Martin
State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
jamie samuelson
March 31, 2026
"Great rates, excellent staff. Very friendly."
We responded:
"Jamie,
Thanks for the great 5-star review! It was a pleasure having you in today to review your policies and make sure everything is as it should be! Reach out anytime.
Best,
Matt Martin
State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"
David p
March 30, 2026
"Spoke with Robert today (3/30/2026) was very courteous and professional but I always get that from State Farm. They have always been there for me whenever I need them. Thanks, have a great day!!"
We responded:
"David,
Thanks for the great review and thank you for your business! I am glad Robert was able to assist you with getting your insurance set up! Reach out if you ever need anything.
Best,
Matt Martin
State Farm Agent
Simsbury, CT 06070
860-408-9592
matt@insurewithmattm.com"